If products remain in "Generating" status for more than 10 minutes, something may have gone wrong.
Refresh the Page
Sometimes the status display does not update automatically. Press F5 or click refresh to see the current status.
Check Your Internet Connection
If your connection dropped during generation, the status may not have updated. Reconnect and refresh.
Clear and Retry
If products are truly stuck:
Go to Products
Select the stuck products
Click the three-dot menu
Choose "Reset Status"
Try generating again
Browser Cache Issues
Clear your browser cache if you see outdated information:
Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
Select "Cached images and files"
Clear and refresh Valuna
If products remain stuck after trying these steps, contact support. Include the product SKUs so we can investigate the specific items.